NDO2DB daemon startup script

I would like to thank Chris over at http://sysengineers.wordpress.com for the excellent post on how to daemonize NDO2DB. His post NDO2DB startup script for RH (EL) / OEL does an excellent job getting everything working. I had to make one small change to the script as I kept my ndo2db executable as ndo2db-3x instead of just ndo2db.

For me this fixes a problem where I have to remember to manually start the ndo2db service after a server restart, which hasn't been happening the past few times. The second way I am going to fix this problem is by creating a checklist of things that need to happen during a server restart / boot up sequence for each PC. This will also reduce the effort needed for when I move the rack later this year. The third way I will be checking this is by adding a check to Nagios to make sure this is running at all times.

This also illustrates my general way of checking / double checking things. One go off of a checklist. The double check is to verify that Nagios is seeing the same thing.

Helpful Tech Support!

I don't often gush about good experiences, but I recently had an issue with Spiceworks, which ended up being a configuration problem on my end. Not only did the Support Engineer help me with my issue but they also saw another configuration issue and made some recommendations on how to fix it. Additionally they told me about a bug in the software that I was not aware of that has been affecting the performance!

Also the support rep was able to do all of this and not make me feel like an idiot!

TL;DR
Had a problem. It was fixed. Also fixed two other issues I didn't know I had!

Installing Acronis Backup and Recovery 10 Linux Agent on CentOS 5.4

I know it has been a while since I have posted anything. I have been busy testing out backup and recovery software. The latest one is Acronis Backup and Recovery 10 Advanced Server. The management server is very easy to setup and configure. I had some issues however while installing the Agent for Linux. But with a little research I was able to find what I needed and get everything installed.

Step number one is to make sure you have the Kernel Development package for your kernel. The easiest way to find out which version you need is to run the command "uname -r". On one server I needed the "kernel-devel" package and on another I needed the "kernel-PAE-devel" package. So if you don't have them already install the correct one for your server.

After this is installed you can install another prerequisite package Dynamic Kernel Module Support Framework or DKMS for short. I got mine off of DAG's repo at http://dag.wieers.com/rpm/packages/dkms/. Once this is downloaded install the package.

The last prerequisite is an updated SnapAPI module. Thanks to the Acronis KB I was able to find the updated package at http://kb.acronis.com/sites/default/files/content/2009/10/4371/snapapi26_modules-0.7.47-1.noarch.rpm.

Now that we have all of the packages installed we can install the Agent for Linux. The install is rather painless, except the License Key that you have to type in, by hand, every time for the trial edition. Maybe its only a pain point for me because I had to do it so many times while trying to get it installed.

TL;DR

#uname -r
#yum install kernel-devel
#wget http://dag.wieers.com/rpm/packages/dkms/dkms-2.0.17.6-1.rh9.rf.noarch.rpm
#rpm -Uhv http://dag.wieers.com/rpm/packages/dkms/dkms-2.0.17.6-1.rh9.rf.noarch.rpm
#wget http://kb.acronis.com/sites/default/files/content/2009/10/4371/snapapi26_modules-0.7.47-1.noarch.rpm
#rpm -Uhv snapapi26_modules-0.7.47-1.noarch.rpm
#./AcronisAgentLinux.i686

3Com Switch find Uptime

We had another incident with our VoIP phones restarting on Friday. As part of my troubleshooting efforts I needed to be 100% certain that the POE switch providing power to our phone didn't reboot.

To start there is no display uptime command in the CLI. But if you run the display version command part of the output is "Switch 4500 PWR 50-Port uptime is 6 weeks, 5 days, 2 hours, 25 minutes". This is exactly what I was looking for!

It should also be noted that the web interface for the switch shows the uptime on the device summary page.

Mounting a LVM volume in Ubuntu (Live CD)

A while back my testing server crashed. This was no surprise to anyone as it was just a (Very) old workstation. However it was running my nagios install in a production setting. I had been meaning to move it to a proper server, but just hadn't gotten around to it. To make matters worse, I didn't back any of it up. So thankfully it was only the motherboard that failed and not the HDD.

I mounted the HDD in another PC I had sitting around and booted it using Ubuntu Live CD.

First, boot Ubuntu.

Second, install the needed tools:

$ sudo apt-get install lvm2

Third, load the modules to do our task:

$ sudo modprobe dm-mod

Fourth, scan the system for LVM volumes. Look for the volumes you want to mount. Typically this will be VolGroup00:

$ sudo vgscan

Fifth, we need to activate the volume(s):

$ sudo vgtchange -ay VolGroup00

Sixth, Look for the logical volume containing the root file system. Typically this will be LogVol00:

$ sudo lvs

Seventh, create the directory to mount the drive:

$ sudo mkdir /mnt/restore

Eighth, Mount the volume to the directory you just created.

$ sudo mount /dev/VolGroup00/LogVol00 /mnt/restore -o ro,user

Ninth, Copy your files off of the drive.

$ cp /mnt/restore/some/dir/and/path /some/dir/and/path

Tenth, Setup what ever backup means you have on the new server!

All in all this wasn't a terrible thing, it could have been much worse. I have since moved the nagios setup to a virtual machine and am backing it up nightly.

Upgrading the Firmware on a 3com 4500 switch

Again, this is mostly for my own notes, but someone else may find it useful. Last year we purchased a 3c0m POE switch for our new VoIP phone system. This year I needed to update the firmware on it, but with only 8MB of flash drive I ran into a few problems.

First off, BACK UP EVERYTHING!

I used the TFTP method to transfer files to and from the switch. I used Solarwinds TFTP Server on my PC.

File name Prefix / Suffix

s3n / .app = 4500 application software.

s30 / .btm = 4500 boot ROM software

s3p / .web = 4500 web file (HTTP management interface)

3comOScfg.def / .def = 4500 config file

So first things first backing up via TFTP:

<4500>tftp [IP OF TFTP SERVER] put flash:/s3004_01.btm

<4500>tftp [IP OF TFTP SERVER] put flash:/s3p04_03.web

<4500>tftp [IP OF TFTP SERVER] put flash:/s3n03_03_02s56p05.app

<4500>tftp [IP OF TFTP SERVER] put flash:/3comOScfg.def

Please change these files as you see fit. Do a dir on the root directory to get the listing for your particular switch.

Now that we have that backed up we need to clean up the flash:/ drive to make room for the updates.

<4500>delete s3004_01.btm

<4500>delete s3p04_03.web

<4500>detete s3n03_03_02s56p05.app

Now we also have to empty the recycle-bin. This is where I got stuck as I didn't know a CLI could have a recycle-bin, or have never seen it done before.

<4500>reset recycle-bin

See as we now have the free space we need to get the new files we can pull them down from the TFTP server.

<4500>tftp [IP OF TFTP SERVER] get s3p02_01.web

<4500>tftp [IP OF TFTP SERVER] get s3o01_01.btm

<4500>tftp [IP OF TFTP SERVER] get s3n03_02_00s56.app

Again, you will need to use the files that are the current firmware update.

One of the last steps is to tell the switch what files to use on next boot.

<4500>boot boot-loader flash:/s3n03_02_00s56.app

<4500>boot bootrom flash:/s3o02_01.btm

Finally we will save the configuration and reboot the switch.

<4500>save

<4500>reboot

Thats it! After the switch reboots you will be running the newest software, except for the .web file. For some reason this is left out of all of the documentation that comes with the update. I didn't write down the commands I used to get it to update, and I honestly don't think they worked.

Esker Fax 5.0 System Installation

This is mostly just for me. I recently had to build a new server to host our fax software and fax board. I ran into a few problems as I had lost my documentation, so I am posting this link here to remind me should I need to do this in the future.

http://doc.esker.com/edp/5.0/en/installation/index.asp?page=installationa.html

There are some very specific pre-requisets for Windows 2008 that I need to be mindful of in the future, and those can be found at http://doc.esker.com/edp/5.0/en/installation/Content/2008_requirements.html

In reality this was a very simple re-build, that I made more difficult by some rather poor planning on my part.