Esker Fax 5.0 System Installation

This is mostly just for me. I recently had to build a new server to host our fax software and fax board. I ran into a few problems as I had lost my documentation, so I am posting this link here to remind me should I need to do this in the future.

http://doc.esker.com/edp/5.0/en/installation/index.asp?page=installationa.html

There are some very specific pre-requisets for Windows 2008 that I need to be mindful of in the future, and those can be found at http://doc.esker.com/edp/5.0/en/installation/Content/2008_requirements.html

In reality this was a very simple re-build, that I made more difficult by some rather poor planning on my part.

Locking Down Mozilla Firefox

One of the main draw backs to Mozilla Firefox from most corporate IT people is its inability to be locked down, or taken care of by Group Policy. While you cannot lock down Firefox from within Group Policy alone, you can script these fixes into place to lock settings down.

To start you will need a program to byte shift a config file so that Firefox can read it. I used Byte Shifter.exe. There are also websites that do it all in a browser, but I haven't used them.

You will also need to edit the all.js file in "C:\Program Files\Mozilla Firefox\greprefs\" to include:

pref("general.config.filename", "mozilla.cfg");

I put that line at the absolute bottom, but it might not matter where it goes.

To start create an empty file. I called mine mozilla.txt since the result file will be mozilla.cfg.

The file must start with // on its own line.

Add in any settings you want to lock down. You can peruse about:config for settings, and again after you lock them down to check for the "locked" option.

Below is my mozilla.txt file, with host names changed to protect the innocent. I have included comments (They start with //) to explain things a bit further.

//

//Lock the option for startup page. 0 = "Show a blank page", 1 = "Show my home page", and 3 = " Show my windows and tabs from last time"

lockPref("browser.startup.page", 1);

//Set the home page. Use a pipe to include many home pages as tabs.

lockPref("browser.startup.homepage", "http://www.mysuperawesomecompany.com|https://mail.google.com");

//Set the browser history to something a bit longer than the default 7 days.

lockPref("browser.history_expire_days", 90);

lockPref("browser.history_expire_days.mirror", 90);

// Clean up certain things every time Firefox shuts down. This keeps things clean and running smooth for us, your results may very.

lockPref("privacy.sanitize.sanitizeOnShutdown", true);

//We do not want to clear the history on shutdown.

lockPref("privacy.clearOnShutdown.history", false);

lockPref("privacy.item.history", false);

//We can clean up the downloads history. I have seen things get really slow if this doesn't happen.

lockPref("privacy.item.downloads", true);

//Clear the cache.

lockPref("privacy.item.cache", true);

//Clean up cookies.

lockPref("privacy.item.cookies", true);

//Remove any session info.

lockPref("privacy.item.sessions", true);

//We do not want to keep passwords saved.

lockPref("privacy.item.passwords", true);

//Do not prompt to do this, just do it.

lockPref("privacy.sanitize.promptOnSanitize", false);

lockPref("signon.rememberSignons", true);

//Do not allow the "Show passwords" button.

lockPref("pref.privacy.disable_button.view_passwords", true);

//Don't use a proxy.

lockPref("network.proxy.type", 0);

//We keep one version of Firefox for a while. The newest version breaks things in our application, so we currently need to just run what we have.

lockPref("app.update.enabled", false);

//Disable extensions.

lockPref("config.lockdown.disable_extensions", true);

//Disable themes.

lockPref("config.lockdown.disable_themes", true);

//Show the downloads window when downloading a file.

lockPref("browser.download.manager.showWhenStarting", false);

//Close the downloads window when all downloads are done.

lockPref("browser.download.manager.closeWhenDone", true);

//Save files to:

lockPref("browser.download.useDownloadDir", true);

lockPref("browser.download.dir", "c:\\%homepath%\\Desktop");

lockPref("browser.download.downloadDir", "c:\\%homepath%\\Desktop");

lock{ref("browser.download.folderList", 2);

//Always ask me where to save files.

lockPref("browser.download.useDownloadDir", false);

//Always check to see if Firefox is the default browser.

lockPref("browser.shell.checkDefaultBrowser", false);

//New pages should open in a new window.

lockPref("browser.link.open_external", 2);

lockPref("browser.link.open_newwindow", 2);

//New pages should open in a new tab.

lockPref("browser.link.open_external", 1);

lockPref("browser.link.open_newwindow", 1);

//Warn me when closing multiple tabs.

lockPref("browser.tabs.warnOnClose", false);

//Warn me when openining multiple tabs might slow down Firefox.

lockPref("browser.tabs.warnOnOpen", false);

//Always show the tab bar.

lockPref("browser.tabs.autoHide", false);

//When I open a link in a new tab, switch to it immediately.

lockPref("browser.tabs.loadInBackground", false);

//Block pop-up windows.

lockPref("dom.disable_open_during_load", false);

//Load images automatically. 1 = check 2 = unchecked.

lockPref("permissions.default.image", 2);

//enable JavaScript.

lockPref("javascript.enabled", true);

//Some of the advanced JavaScript options.

//Disable the Advanced Button.

lockPref("pref.advanced.javascript.disable_button.advanced", true);

//Move or resize existing windows.

lockPref("dom.disable_window_move_resize", true);

//Raise or lower windows.

lockPref("dom.disable_windows_flip", false);

//Disable or replace context menus.

lockPref("dom.event.contextmenu.enabled", false);

//Hide the status bar.

lockPref("dom.disable_window_open_feature.status", false);

//Enable Java.

lockPref("security.enable_java", false);

Of course there are others and many more settings, but that covers a good number of them. Also I have only tested this on our version of Firefox, which is 2.0.0.20.

Nagios: check_http, using the --invert-regex option

Some times you want to check that something is running or working correctly and you work out tests for that. Other times you want to know when something is broken and throwing error messages. This is about the latter, a proper HTTP 200 code is great and all, but what if the page is just showing "Too Many Connections" instead of your home page? My old check_http command for this server used to look like, well, check_http. I didn't check anything about it specifically, just that it was returning a 200 code.

Today however I knew I needed something more in depth. Our database server lost its local network connection, but still was available over the public IP, which is what I test against. Once we re-directed the SQL requests to the public IP address of the server everything started working again, until we ran across "Too Many Connections". The database server kept all of the "local" connections open and thus we ate up the rest.

So, how to test for this scenario? After reading through the man pages of check_http I saw this little gem "--invert-regex Return CRITICAL if found, OK if not". This I knew was exactly what I was looking for! If it sees our error codes it will go Critical! Now to put this gem into practice. Here is where the man pages fall short. There is no explanation on HOW to use this, just that it exists. I tried the obvious to me "check_http -H hostname.com -w 3 -c 5 --invert-regex 'Some string'", but that didn't work. OK, lets try "check_http -H hostname.com -w 3 -c 5 --invert-regex='Some string'" nope that errored out with " option `--invert-regex' doesn't allow an argument".

Third times the charm right?

"check_http -H hostname.com -w 3 -c 5 -r 'Some string' --invert-regex '"

# HTTP OK HTTP/1.1 200 OK - 0.355 second response time |time=0.354966s;3.000000;5.000000;0.000000 size=12975B;;;0

Yes, as it turns out third time is the charm. So that got me thinking some more. How can I ensure that the page is rendering correctly, and if it isn't fail but in a specific way?

"check_http -H hostname.com -w 3 -c 5 -r 'Some string I want in my page' -r 'Some string I don't want to see' --invert-regex '"

You can add more than one -r to the check_http command and it will require all of them to be present for the test to pass, and if one of them fails then it will go critical! Perfect!

If you have any more insight into using the check_http command in Nagios I want to hear about it. We are always running into new failure scenarios that we didn't anticipate and I want to know about them before one of my users tells me about it.

Bash: Finding files between two dates in the current directory

Today my boss asked me for a bash command (or script) to find some files between two dates.

Thanks to Jadu Saikia over at Unstableme his post UNIX BASH scripting: Find Files between two dates, I had a starting point.

This will find all files between the two dates (20071019 & 20071121) in this case.

find . -type f -exec ls -l --time-style=full-iso {} \; | awk '{print $6,$NF}' | awk '{gsub(/-/,"",$1);print}' | awk '$1>= 20071019 && $1<= 20071121 {print $2}'

Now, if you want just PGP files you would do:

find *.pgp -type f -exec ls -l --time-style=full-iso {} \; | awk '{print $6,$NF}' | awk '{gsub(/-/,"",$1);print}' | awk '$1>= 20071019 && $1<= 20071121 {print $2}'

The second request that my boss was looking for with this is the file size, something that was being left out by awk. So we can fix that by updating the command to:

find *.pgp -type f -exec ls -lh --time-style=full-iso {} \; | awk '{print $6,$NF,$5}' | awk '{gsub(/-/,"",$1);print}' | awk '$1>= 20090624 && $1<= 20090901 {print $2,$3}'

We added in a $5 to the first awk command, and the final one had $3 added to it. Also I like human readable file sizes so I added -h to the ls command.

Howto Make a T1 Crossover Cable

I learned this one about a month ago while turning up the T1 connection for my fax server. The tech that installed the Cisco equipment left us with a crossover cable, but a data one, so I cut the ends off and re-crimped the cable like so:

You only have to worry about 4 of the 8 wires if you are using typical cat-5 cable like I did.

1 <—> 4
2 <—> 5
4 <—> 1
5 <—> 2
Or if you go by colors like I do
Side 1 (left is cable end, clip underneath):
Pin 1: Orange White
Pin 2: Orange Solid
Pin 3: none
Pin 4: Blue Solid
Pin 5: Blue White
Pin 6: none
Pin 7: none
Pin 8: none

Side 2 (left is cable end, clip underneath):
Pin 1: Blue Solid
Pin 2: Blue White
Pin 3: none
Pin 4: Orange White
Pin 5: Orange Solid
Pin 6: none
Pin 7: none
Pin 8: none

Then you are done!

How do I disable PS2 Parental Controls?

Again this is one of those things that I had to figure out and I wanted some place to keep it just in case I needed it again. I realize that this won't come in handy for anyone actually reading this blog, but still.

While watching a DVD hit "Select" on the controller. While on the menu find the icon called "Setup". Click it and then find "Custom Setup". Now go down to the "Parental Control" and change the settings to your liking. I choose "Off" because I never want to be bothered by the parental control features.

To save your changes eject and take out the DVD, which will kick the PS2 back to the setup screen. Then turn off the power or reset it.

Reset the maintenance counter on an HP 4000 Laserjet

There are two methods to resetting the maintenance counter on an HP 4000 Laserjet printer.

The first method is the fastest, but may not work due to many different board revisions.
1. Turn the printer off.
2. Hold down the "Item" key (the minus side of the button) and "Value" key (the minus side).
3. Turn the printer on.
4. Wait for "RESET MAINTENANCE COUNT" to be displayed and then release both keys.

If this method fails, like it did for me, you will have to enter service mode. This mode is generally reserved for service technicians and really the only reason to go into it is to reset the maintenance counter.

To get into service mode:
1 Hold down "Select" and "Cancel Job" while turning on the printer until all of the lights on the Control Panel are lit. Note that if the Control Panel reads INITIALIZING, the keys were released too soon.
2 Press the right side of the "Menu" key, then press "Select". The message SERVICE MODE is displayed.
3. Press "Menus" once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
5. Once on the Maintenance Counter screen, press "Select" on each number in the Maintenance counter. You can change them by hitting the "Value" key to the left or right and move between the digits by using the "Item" key.
6. To exit the Service Mode press [Go].